Frequently Asked Questions

Why restring my tennis, badminton and squash rackets?

As soon as a racket is restrung, the strings start to lose tension (how tight or loose they are).  If you don't restring your racket/s as recommended (see below), this is likely to have an impact on performance and may affect your comfort level. 

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How often should I restring a racket?

As a general rule of thumb however many times per week you play should be the amount of times you restring per year i.e. 3 times per week playing, 3 restrings per year restringing, obvious exceptions to this rule may differ with types of string used, your style of play and mishits.

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Which locations do you cover?

For PWS pickup and return, we cover the following areas:

Wallington, Carshalton, Sutton, Cheam, Epsom, Banstead, Mitcham, Croydon, Caterham, Coulsdon, Purley, Warlingham, Felbridge, East Grinstead, Redhill and Reigate.

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How quick is turnaround?

We aim to restring rackets within 48hrs of receiving them.  Please allow time for delivery.

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Can I get my racket/s restrung quicker?

If you require a faster turnaround time, please mention this in the add note section at the bottom of the checkout page.  We cannot guarantee this is possible but will endeavour to meet your needs.

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Can I have different strings for mains and crosses?

Yes this is possible.  We already have some hybrid strings on our website but where these do not meet your requirements, please choose one string and add a comment in the add note section at the bottom of the checkout page specifying which string and tension you would like for your mains and crosses.  Please note, there may be an additional charge depending on the alternative string you request.  In such circumstances, you will be contacted.